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Microsoft Outlook Training Toronto

Microsoft Outlook

Focus on what’s important. With Outlook you see everything you need to know at a glance—email, calendars, contacts, lists and notes are all coordinated and working for you. Our Training will get you ready to use Microsoft Outlook quickly and efficiently.

Where is it?

Due to Covid-19, all courses
are online in real time with
a real instructor.

What’s included

  • Free after-class support
  • Hands-on practice throughout
  • Course Certificate
  • Free retake policy

Why choose us?

  • Small class sizes
  • Top instructors
  • Better practice exercises
  • Free after-class support
  • Money Back guarantee
Training Toronto - Money Back Guarantee
Most classes are guaranteed to run. Training is available on your choice of Mac or PC.

Outlook Quickstart
1 Day | 7 hours | $349 PLUS TAX

Prerequisite: Good knowledge of the Windows environment.

In this class, you will learn to send and receive e-mail, to work with contacts, calendars, task lists, notes, and the journal. You will connect to your social media, cloud, and other mail accounts and we’ll give you tips on how to quickly and efficiently read, organize and send your mail.


  • » round table
  • » introduction

Getting started

  • » the Outlook interface
  • » the Ribbon
  • » the Navigation and Status bars

Adding and connecting accounts

  • » adding accounts
  • » adding IMAP, Exchange, or POP account
  • » using the Social Connector
  • » adding an RSS feed
  • » connecting to an iCloud account
  • » connecting with SkyDrive

Reading mail

  • » reading mail
  • » customizing the inbox
  • » saving attachments from a message
  • » searching mail
  • » flagging messages as junk mail
  • » finding messages quickly

Organizing mail

  • » changing font and color
  • » creating follow-up flags and color categories
  • » organizing mail into folders
  • » using Quick Steps to process messages
  • » using mail rules to process messages
  • » cleaning up your mailbox

Creating and sending mail

  • » creating a new message
  • » replying to and forwarding a message
  • » formatting a message
  • » creating voting buttons in a message
  • » adding signatures
  • » sending an out-of-office or autoreply email
  • » exploring delivery options
  • » creating personal stationery
  • » exploring other mail settings

Creating and working with Contacts

  • » introducing the Address Book
  • » creating a new contact
  • » creating a new contact group
  • » assigning a category to a contact
  • » searching for contacts quickly
  • » moving and copying contacts into folders
  • » sharing contact data with others
  • » driving directions to a contact's address

Working with the calendar

  • » introducing the calendar
  • » creating an appointment and a reminder
  • » creating a meeting
  • » chairing a meeting
  • » responding to a meeting invitation
  • » opening other calendars
  • » printing, emailing, and sharing the calendar
  • » setting calendar preferences

Creating tasks and notes

  • » introducing tasks
  • » creating and assigning tasks
  • » creating notes

Working with Outlook data

  • » exporting PST and OST data files
  • » reusing text by creating Quick Parts
  • » inserting pictures, charts, and screenshots
  • » language preferences
  • » advanced general Outlook options


  • Runs on request for 3 or more
  • Preferred date
    Students Name

I loved the practice exercises and the fact that we could ask questions outside the box. We learned about typography and the printing process in addition to InDesign. Janice, Colliers

Cancellation & Rescheduling Policy

Plans change, and we can accommodate all reasonable requests. Sometimes there are hard costs
involved but we’ll work with you to reduce or avoid them altogether. Please direct all cancellation
and rescheduling emails to


» Cancellations made more than 5 days before a course date qualify for a full refund minus a $25 administration fee per student.

» Cancellations made less than 5 days before a course do not qualify for a refund but the class may be rescheduled.

» We are not able to offer refunds or rescheduling for no-shows or uncompleted courses.


» There is no charge for rescheduling when you inform us at least 3 days before the course.

» An administration fee of $50 per person is charged when rescheduling 2 days or less before a course.

» Student substitutions are free. If you cannot take a course maybe your colleague can. Just let us know.

» It is rare that classes do not run as scheduled but we do reserve the right to reschedule previously confirmed classes.