This course is customized to suit your needs. It can be formatted as a two-day event or as one day with a follow-up day scheduled later. Either way, you will learn and practice skills that help you deal with difficult people, effectively and painlessly. You will learn:
This workshop is enriched by discussion, exercises, role play, and group problem-solving. The lessons learned in this workshop will have far-reaching benefits to enrich your relationships and increase your personal effectiveness while reducing stress and uncertainty.
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